The time we need to prepare an order for shipping varies. For details, see individual items and contact us with any questions.
Certain made to order items like t-shirts and clothing items take about two weeks to arrive.
Estimated shipping times
North America: 3-12 business days
We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the carrier.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We cannot be responsible for delays due to customs.
All major credit cards accepted
We also accept PayPal, Venmo, Cash / Check
Accept gift cards. Gift Cards are processed manually, so please select Venmo / Cash / Check option at check-out .
Returns & exchanges
We gladly accept exchanges
Contact us within: 5 days of delivery
Ship items back within: 7 days of delivery
We don’t accept returns or cancellations, but please contact us if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can’t accept returns for:
Custom or personalized orders, Clothing, Perishable products (like food or flowers), Digital downloads, Intimate items (for health/hygiene reasons), Sale / Clearance items.
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Last updated on February 15, 2021.
Frequently asked questions
Sure! We are happy to do wholesale orders. From resale to subscription boxes to customized packaging for marketing, we’ll work with you. Contact for details.
Do you do custom and personalized orders?
We’re still building reviews for jodeeclifford.com, but LuckyStarDreams is an Etsy shop we’ve run since 2016 – in case you would like to read our customer reviews.